Faq

The Highway 2000 East-West Project

A few easily recognized benefits of Highway 2000 East-West include the significant reduction of travel time between destinations, support of road safety by providing a separate and contained environment, designed in accordance with internationally accepted standards, for faster travelling motor vehicles, and the lowering of expenditure on petrol and vehicle maintenance costs. However there are far more economic advantages that have been had through the Highway 2000 East-West project.

Practical Housing Solutions

The development of the highway has supported the emergence of much-needed practical housing solutions. From the onset, an objective of the highway was to reduce population pressure on the metropolitan areas, and since its development there has been a significant increase in the number of residential properties built outside the capital city. The New Harbour Village Development Schemes are examples of housing solutions provided for persons so they can live outside of Kingston but have close access to Highway 2000 East-West and therefore commute into the capital easily and quickly.

Job Creation

Private sector job creation is another major benefit brought about by Highway 2000 East-West. Of 186 employees, JIO, the Operator of the Highway, has 185 Jamaicans in its staff complement, and contracts even more local personnel to carry out some special functions. TJH, a much smaller entity, employs 9 members of staff, 8 of which are Jamaicans, and BYTPJ employed hundreds of Jamaicans during the construction of the latest phase in May Pen.

Corporate Social Responsibility & Sustainable Development

The private agencies involved in the project are very keen on sustainable development and continue to make significant philanthropic contributions in various parishes. Despite limited financial resources, TJH and JIO each strive to contribute millions in cash and donations annually to communities and institutions wherever possible in honour of its good corporate citizen objectives. Over the years, the following agencies and institutions have benefited from company sponsorships: the Portmore Healthcare Complex, the Windsor School of Special Education, and Kensington Primary all in Portmore; the Mustard Seed Jerusalem Community in Spanish Town; the May Pen Hospital and the Chandler’s Pen Primary and Junior School in May Pen which also benefited from the funding of a Biodiversity Learning Centre under partnership with the Natural History Museum of the Institute of Jamaica. Swallowfield Chapel’s Youth Reaching Youth Ministry in Kingston and the Violence Prevention Alliance are also among a list of several other beneficiaries.

There are three (3) main commercial players and one (1) public entity involved in the Highway 2000 East-West project. The National Road Operating and Constructing Company Limited (NROCC) is the state-owned entity that oversees the design and construction of the project, provides contingent support, and acquires land necessary for the construction and operation of the highway.

TransJamaican Highway Limited (TJH) is a privately owned entity which was incorporated in November 2001 to coordinate the development of the highway network, including its financing and construction. TJH was formed after its parent company, Bouygues Travaux Publics of France, won the bid to develop and operate the Highway in Jamaica. A Concession Agreement outlining the obligations of NROCC and TJH was signed by the two (2) entities in 2001. Of special mention, Bouygues played a key role in the construction of the 80,000-seat Stade de France sports stadium in Paris which hosted games for the 1998 Football World Cup where our own Reggae Boys played and made us proud.

To carry out the actual construction of the highway, TJH contracted the Jamaican Branch of Bouygues Travaux Publics (BYTPJ) as the main builder. BYTPJ combined the expertise of international personnel skilled in constructing world-class highways as well as the invaluable knowledge of Jamaican employees already familiar with building on the local terrain.

In 2002, TJH signed an Operation and Maintenance Agreement with another private company, JIO, which formalized an arrangement to have JIO manage the operations of Highway 2000 East-West on behalf of TJH. JIO is committed to ensuring a high standard of maintenance and service 24 hours per day. JIO maintains a Quality Safety and Environment (QSE) system that is certified to ISO 9001:2008 and ISO 14001:2004 standards.

Highway 2000 East-West is a network of tolled roadways currently with two (2) corridors, one 43.5 kilometres long between Kingston and May Pen (with a connection through to Spanish Town) and another corridor of 6.4 kilometres in length between Portmore and Kingston. The motorway corridors are supported by four (4) toll plazas, commencing with one at Old Harbour/ Vineyards which was opened in 2003, followed by one at Spanish Town in 2004, then the Portmore facility in 2006, and finally one at Mineral Heights/ May Pen, which was opened in 2012. 

Highway 2000 East-West is the first component of the Highway 2000 project designed by the Government of Jamaica to meet a number of objectives, including increasing accessibility to urban, suburban, and rural communities across the island. It was also envisioned that the development of the Highway 2000 network, would serve as a catalyst for the growth of flourishing communities in areas outside of the metropolitan region, given that access to and from major towns and cities island-wide would be greatly enhanced. In fact, a special Government funded project named the “Portmore to Clarendon Park Highway 2000 Corridor Development Plan Project” was undertaken in 2004 to identify and assist in effectively exploiting the economic growth opportunities the Highway would create.

Toll Rates and Vehicle Classifications

Yes. While two vehicles may be of the same make, model and year, slight variations may affect the height and length of each vehicle, causing them to fall within different classes. For example, larger/smaller tyres, the mounting of a roof rack, or the installation of a body kit can change the height and/ or length of a vehicle.

The toll rates are calculated based on a formula which takes the Exchange Rate, Jamaican Consumer Price Index, and US Consumer Price Index into account. The Concession Agreement permits a revision of the toll rates in July of each year.

Vehicles are classified according to the height and length. The table below indicates the specifications for class 1, 2 and 3 vehicles.

Class Height Length
1 Less than 1.70 m  
2 Higher than 1.70 m Less than 5.50 m
3 Higher than 1.70 m More than 5.50 m

T-Tags

You can now easily top up your Tag Account online! Click here to Reload your Tag Account. 
You can also top up your Tag Account by visiting any of the following locations:

  • The sales office at your nearest Toll Plaza – Payment may be made by cash, debit card, and credit card at this location. Opening hours are 6:00am – 9:00pm on Mondays – Fridays and 7:00am – 1:00pm on Saturdays.
  • Manual lanes at any Toll Plaza outside of morning and afternoon peak traffic hours – Payment may only be made by cash at this location.
  • Paymaster – Payment may be made by cash, debit card, and credit card at this location.

To check your account balance you may call any of the following numbers:

  • Portmore – (876) 704-3434
  • Vineyards – (876) 705-0768
  • Head Office – (876) 925-4555

You may also visit the nearest sales office at any of our Toll Plazas. Opening hours are 6:00am – 9:00pm on Mondays – Fridays and 7:00am – 1:00pm on Saturdays.

Visit for details contacts

Get your free T-Tag today by following the quick and easy steps below:

A. Stop at your nearest Highway 2000 East-West Toll Plaza and visit the Sales Office
B. Provide the following to the Sales Representative:
i. Name of Applicant
ii. Address of Applicant
iii. Telephone Number of Applicant
iv. Motor Vehicle Registration Certificate
v. Valid ID (e.g. Driver's Licence)
C. Open your account with a minimum of only JA $1,000.00 (which will be used to pay the Toll)
D. Collect your T- Tag from the Sales Representative and follow the easy installation instructions provided

Get your T-Tag today and experience the convenience. (Print your T-TAG FORM)

A T-Tag is a device which is linked to a driver’s Tag Account with Highway 2000 East-West. The T-Tag is affixed to a specified area of the driver’s motor vehicle and is detected by sensors in the Tag lane at the Toll Plaza. Once there are sufficient funds in the driver’s Tag Account for the passage, the applicable toll charge is deducted from the account, and the driver is granted passage in one quick automated step. It is far more convenient to travel on Highway 2000 East-West when you have a T-Tag, and guess what, opening a Tag Account is FREE! Avoid having to stop in the manual lanes, quit worrying if you have enough cash on you to pay the toll, gain more control as you track and manage your toll expenses, and benefit from the applicable rebate offerings!

Emergencies

Please take note of the location of the incident and contact our Toll Free Number at 1-888-429-5632 immediately. Our Patrol Officers are constantly monitoring the corridor, and one will be directed to the location as soon as we receive notification.

Please take note of your location and contact our Toll Free Number at 1-888-429-5632 immediately for assistance. Our Patrol Officers are constantly monitoring the corridor, and one will be directed to your location as soon as we receive notification.

Obey the warning signs and instructions of the Highway 2000 East-West Patrol Officer present on the scene. Do not attempt to proceed unless instructed to do so by the Patrol Officer or the Police.

If the smoke hazard has just occurred, do not attempt to proceed, instead pull over onto the hard shoulder safely. Contact our Toll Free Number at 1-888-429-5632 immediately and await the assistance of a Highway 2000 East-West Patrol Officer. Do not attempt to proceed unless instructed by the Patrol Officer or the Police.

Please take note of your location and contact our Toll Free Number at 1-888-429-5632 immediately for assistance. Our Patrol Officers are constantly monitoring the corridor, and one will be directed to your location as soon as we receive notification.